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Business Glossary

200+ Business & Legal Terms Defined

Plain-English definitions for business, legal, ISO, finance, risk, and Iraq-specific terminology. Search or browse alphabetically.

200 terms
A

Accreditation

Formal recognition by an authoritative body that an organisation is competent, consistent, and impartial in carrying out specific certification or testing tasks.

ISO & Compliance

AML (Anti-Money Laundering)

A set of laws, regulations, and procedures requiring financial institutions to detect, prevent, and report suspected money laundering activities.

Finance & Banking

Annex A (ISO 27001)

The normative reference in ISO 27001 listing 93 information security controls across four themes that organisations can implement to manage security risks.

ISO & Compliance

Annual General Meeting (AGM)

The yearly meeting of a company's shareholders to review financial performance, elect directors, and vote on key resolutions.

Business & Corporate

API (Application Programming Interface)

A defined set of rules and protocols allowing different software applications to communicate, share data, and integrate with each other.

Digital & Technology

APT (Advanced Persistent Threat)

A prolonged, targeted cyberattack where a sophisticated actor gains unauthorised access to a network and remains undetected for an extended period to steal data or cause damage.

Risk & Security

Arab League Boycott (ALB)

A set of restrictions enforced by Arab League members restricting trade and business relations with Israel and with companies that conduct business there.

Iraq & MENA

Arbitration

A private dispute resolution process where a neutral arbitrator makes a binding decision, offering a faster and more confidential alternative to court litigation.

Legal & Contracts

Articles of Association

The constitutional document of a company setting out its internal rules, governance structure, and procedures.

Business & Corporate

Asset Register

A documented inventory of all information assets within an organisation's ISMS scope, including their owners, classification, and associated risks.

ISO & Compliance

Asset-Liability Management (ALM)

The practice of managing risks arising from mismatches between assets and liabilities on a bank's balance sheet, particularly interest rate and liquidity risk.

Finance & Banking

Audit

A systematic, independent, and documented examination to determine whether activities and results comply with planned arrangements and standards.

ISO & Compliance
B

Baghdad Chamber of Commerce

The official body representing commercial interests in Baghdad; endorsement from the Chamber is a mandatory step in foreign branch activation in Iraq.

Iraq & MENA

Basel III

The international regulatory framework setting standards for bank capital adequacy ratios, liquidity requirements, and stress testing to improve banking sector resilience.

Finance & Banking

BCP (Business Continuity Plan)

A documented strategy defining how an organisation will maintain critical operations and recover key functions during and after a significant disruptive event.

Risk & Security

Benchmarking

Comparing a company's performance metrics against industry standards or best-in-class competitors to identify improvement opportunities.

Business & Corporate

Beneficial Ownership

The true owner of an asset or company, even when legal title is held by a nominee — subject to increasing global transparency regulations.

Legal & Contracts

Big Data

Extremely large and complex datasets that require advanced processing tools and techniques to store, manage, and extract actionable business insights.

Digital & Technology

Blockchain

A distributed, tamper-resistant digital ledger recording transactions across multiple computers simultaneously, ensuring transparency, security, and immutability.

Digital & Technology

Board Resolution

A formal decision made by a company's board of directors, documented in writing and signed by the directors present.

Business & Corporate

Breach of Contract

A violation of any term of a legally binding agreement, giving the aggrieved party the right to seek damages or specific performance.

Legal & Contracts

Break-Even Point

The level of sales at which total revenues exactly equal total costs, resulting in neither profit nor loss — a key metric for pricing and planning.

Finance & Banking

Budget Variance

The difference between a budgeted financial amount and the actual amount spent or earned, used to monitor financial performance and control costs.

Finance & Banking

Business Impact Analysis (BIA)

A process identifying critical business functions, the impact of their disruption, and the resources required to restore operations within acceptable timeframes.

ISO & Compliance

Business Model Canvas

A strategic template visualising a company's value proposition, customer segments, revenue streams, and key resources on a single page.

Business & Corporate
C

Capital Adequacy Ratio (CAR)

A measure of a bank's capital relative to its risk-weighted assets, used by regulators to assess financial stability and prevent insolvency.

Finance & Banking

Capital Expenditure (CapEx)

Funds used by a company to acquire, upgrade, or maintain long-term physical assets such as buildings, equipment, or technology.

Business & Corporate

Capital Structure

The specific mix of debt and equity financing used by a company to fund its assets, operations, and growth — affecting risk, cost of capital, and returns.

Finance & Banking

Cash Flow

The net amount of cash moving in and out of a business over a period; a key indicator of liquidity and financial health.

Business & Corporate

CBI (Central Bank of Iraq)

Iraq's central monetary authority responsible for monetary policy, banking sector regulation, currency management, and oversight of the foreign currency auction window.

Iraq & MENA

Certification Body

An accredited third-party organisation authorised to audit companies against ISO standards and issue certifications upon successful completion.

ISO & Compliance

CFT (Counter-Financing of Terrorism)

Regulatory measures requiring financial institutions to identify, freeze, and report transactions suspected of financing terrorist activities.

Finance & Banking

Choice of Law

A contractual provision specifying which country's or jurisdiction's laws will govern the interpretation and enforcement of the agreement.

Legal & Contracts

Cloud Computing

The on-demand delivery of computing resources — servers, storage, databases, software — over the internet on a scalable, pay-as-you-go basis.

Digital & Technology

CMC (Communications and Media Commission)

The Iraqi regulatory body overseeing telecommunications, internet service, and media licensing — including the .iq domain registry and frequency allocation.

Iraq & MENA

Commercial Agent

An independent party authorised to act on behalf of a foreign company to sell products or services in a specific market, typically for a commission.

Business & Corporate

Company Law No. 27

The primary Iraqi legislation governing the formation, operation, and dissolution of companies, including the mandatory 51% Iraqi national ownership rule for LLCs.

Iraq & MENA

Competitive Advantage

A condition giving a company an edge over rivals, such as lower costs, superior quality, proprietary technology, or brand strength.

Business & Corporate

Compliance

Adherence to laws, regulations, standards, contractual obligations, and internal policies applicable to an organisation and its operations.

ISO & Compliance

Compliance Officer

A senior employee responsible for ensuring the organisation adheres to all applicable laws, regulations, internal policies, and industry standards.

Legal & Contracts

Compound Interest

Interest calculated on both the initial principal and accumulated interest from previous periods — causing debt or savings to grow at an accelerating rate.

Finance & Banking

Conflict of Interest

A situation where a person's personal interests could improperly influence their professional judgment or actions on behalf of an employer or client.

Legal & Contracts

Context of the Organisation

An ISO requirement to understand the internal and external factors — including stakeholder needs — that are relevant to the purpose and strategic direction of the management system.

ISO & Compliance

Continual Improvement

An ongoing, recurring effort to enhance products, services, or processes — a core principle embedded in all ISO management system standards.

ISO & Compliance

Corporate Governance

The system of rules, practices, and processes by which a company is directed and controlled, balancing the interests of all stakeholders.

Business & Corporate

Corporate Veil

The legal separation between a company and its shareholders that limits personal liability for corporate debts and obligations.

Legal & Contracts

Corrective Action

Steps taken to eliminate the root cause of a detected nonconformity or undesirable situation to prevent its recurrence.

ISO & Compliance

Correspondent Banking

A relationship where one bank provides services (payments, clearing, trade finance) to another bank, typically in a different country or currency zone.

Finance & Banking

COSQC

Central Organisation for Standardisation and Quality Control; the Iraqi body mandating product certification and pre-shipment inspection for all imported goods.

Iraq & MENA

Cost of Capital

The minimum required return a company needs to justify a capital investment, blending the costs of debt and equity proportionally (WACC).

Finance & Banking

Credit Risk

The risk that a borrower or counterparty will default on their financial obligations, resulting in loss for the lender or creditor.

Finance & Banking

Crisis Management

The structured process of preparing for, responding to, and recovering from significant unexpected events that threaten an organisation's operations or reputation.

Risk & Security

CRM (Customer Relationship Management)

Software and strategies managing a company's interactions with current and potential customers to improve relationships, retention, and sales.

Digital & Technology

Cybersecurity

The practice of protecting computer systems, networks, programmes, and data from digital attacks, unauthorised access, damage, and disruption.

Digital & Technology
D

Data Lake

A centralised repository storing large volumes of structured and unstructured data in its native raw format, ready for analysis and machine learning.

Digital & Technology

Debt-to-Equity Ratio

A leverage ratio comparing a company's total debt to total shareholders' equity, indicating how much the company is financed by debt versus investor funds.

Finance & Banking

Depreciation

The systematic allocation of the cost of a tangible asset over its expected useful life, reducing taxable income and reflecting asset consumption.

Finance & Banking

DevOps

A set of cultural practices and tools combining software development and IT operations to shorten development cycles and deliver higher-quality software faster.

Digital & Technology

Digital Transformation

The strategic integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.

Digital & Technology

Dividend

A portion of a company's earnings distributed to shareholders, typically as cash or additional shares, at the discretion of the board.

Finance & Banking

Diwaniya

An informal social gathering — traditionally Iraqi — used for relationship-building, networking, and quietly conducting business discussions outside formal settings.

Iraq & MENA

Due Diligence

A comprehensive investigation of a business, individual, or asset before entering into a transaction, investment, or partnership.

Business & Corporate

Due Diligence Report

A formal document summarising findings from a comprehensive investigation into a business, individual, or asset prior to a transaction.

Legal & Contracts
E

EBITDA

Earnings Before Interest, Taxes, Depreciation, and Amortisation — a proxy for operational cash profitability widely used in business valuation.

Finance & Banking

Economies of Scale

Cost advantages gained by increasing production volume, spreading fixed costs over more units and reducing average per-unit costs.

Business & Corporate

Encryption

The process of converting data into a coded, unreadable format using cryptographic algorithms, ensuring only authorised parties can access the information.

Digital & Technology

Entity Structure

The legal form chosen for a business, such as LLC, branch office, partnership, or sole trader — each with different liability, tax, and governance implications.

Business & Corporate

EPC (Engineering, Procurement, and Construction)

A contract type where a single contractor is responsible for all phases of a project — design, procurement, and construction — delivering a complete facility.

Iraq & MENA

Equity

The value of ownership interest in a company, representing shareholders' residual interest after all liabilities have been deducted from assets.

Business & Corporate

ERP (Enterprise Resource Planning)

Integrated software managing and automating core business processes including finance, human resources, supply chain, procurement, and manufacturing.

Digital & Technology

Escrow

A financial arrangement where a neutral third party holds funds or assets on behalf of two parties until specified contractual conditions are met.

Legal & Contracts

ESRM (Enterprise Security Risk Management)

A holistic framework aligning security strategies, investments, and decisions with overall business risk management objectives and corporate governance.

Risk & Security

Executive Protection

Specialised security services provided to high-profile individuals including threat assessment, advance route planning, armoured transport, and close protection teams.

Risk & Security

Exit Strategy

A planned approach for liquidating a stake in a business investment, such as through sale, IPO, merger, or management buyout.

Business & Corporate
F

FATF (Financial Action Task Force)

The global intergovernmental body setting international standards for anti-money laundering and counter-terrorist financing measures.

Finance & Banking

Fiduciary Duty

A legal obligation requiring one party to act solely in the best interests of another, such as directors acting for shareholders or trustees for beneficiaries.

Legal & Contracts

Financial Modelling

Building a mathematical representation of a company's financial performance, used for forecasting, valuation, investment decisions, and scenario planning.

Finance & Banking

Fintech

Financial technology — the use of innovative software, algorithms, and platforms to deliver, improve, or disrupt traditional financial services.

Digital & Technology

Force Majeure

A contract clause excusing one or both parties from performance obligations when extraordinary events beyond their control occur, such as war, pandemic, or natural disaster.

Legal & Contracts

Foreign Exchange (FX)

The conversion of one currency into another; also refers to the global decentralised market for trading currencies, the world's largest financial market.

Finance & Banking
G

Gap Analysis

An assessment comparing an organisation's current state against the requirements of a standard or target state to identify areas needing improvement.

ISO & Compliance

GCT (General Commission of Taxes)

Iraq's federal tax authority responsible for assessing, collecting, and auditing corporate income tax, payroll taxes, and withholding tax obligations.

Iraq & MENA

Governing Law

The legal system that will interpret and enforce a contract in the event of a dispute — typically specified in an explicit contractual clause.

Legal & Contracts

Green Zone

The heavily fortified International Zone in central Baghdad housing embassies, government ministries, and major international corporate offices.

Iraq & MENA

Gross Margin

Revenue minus cost of goods sold, expressed as a percentage of revenue. A key measure of production and pricing efficiency.

Business & Corporate
H

HEAT (Hostile Environment Awareness Training)

Practical training preparing personnel to operate safely in high-risk, conflict-affected, or austere environments — covering first aid, checkpoint procedures, and security awareness.

Risk & Security

Hedge

An investment or financial strategy used to offset the risk of adverse price movements in an asset, currency, or interest rate.

Finance & Banking

HQLA (High-Quality Liquid Assets)

Assets easily and quickly convertible to cash without significant loss of value that banks must hold under Basel III's Liquidity Coverage Ratio requirements.

Finance & Banking

HSM (Hardware Security Module)

A dedicated physical device providing secure cryptographic key management, encryption, and decryption for sensitive financial and data transactions.

Digital & Technology

Human Capital

The collective knowledge, skills, and experience possessed by employees that contribute to organisational productivity and performance.

Business & Corporate
I

Indemnity

A contractual obligation by one party to compensate another for specific losses, damages, or liabilities incurred as a result of defined events.

Legal & Contracts

Injunction

A court order requiring a party to immediately do, or refrain from doing, a specific act — often sought as emergency relief in IP or contract disputes.

Legal & Contracts

Intellectual Property (IP)

Creations of the mind — inventions, designs, brand names, and artistic works — protected by law through patents, trademarks, copyrights, and trade secrets.

Legal & Contracts

Internal Rate of Return (IRR)

The discount rate at which the net present value of all cash flows from an investment equals zero — used to evaluate and rank capital projects.

Finance & Banking

Investment Law No. 13

Iraq's federal investment law offering approved projects up to 10 years of corporate tax exemption, customs-free equipment imports, and land-use rights.

Iraq & MENA

IoT (Internet of Things)

The interconnected network of physical devices — sensors, machines, vehicles — embedded with software to collect and exchange data over the internet.

Digital & Technology

IQD (Iraqi Dinar)

The official currency of the Republic of Iraq, issued and managed by the Central Bank of Iraq. Pegged informally to the US Dollar.

Iraq & MENA

ISMS (Information Security Management System)

A systematic framework of policies, procedures, and controls for managing sensitive company information and minimising risk — the core of ISO 27001.

ISO & Compliance

ISO (International Organisation for Standardisation)

The global, independent body developing and publishing international standards covering virtually every industry and business function.

ISO & Compliance

ISO 14001

The international standard for Environmental Management Systems, helping organisations systematically manage and reduce their environmental impact.

ISO & Compliance

ISO 22301

The international standard for Business Continuity Management Systems, enabling organisations to prepare for, respond to, and recover from disruptions.

ISO & Compliance

ISO 22301

The international standard for Business Continuity Management Systems, providing a framework for organisations to prepare for and recover from disruptive incidents.

Risk & Security

ISO 27001

The internationally recognised standard for Information Security Management Systems (ISMS), covering cybersecurity, data protection, and operational risk.

ISO & Compliance

ISO 45001

The international standard for Occupational Health and Safety Management Systems, replacing OHSAS 18001 and focusing on worker health, safety, and wellbeing.

ISO & Compliance

ISO 9001

The world's most widely adopted quality management standard, focused on customer satisfaction, consistent process performance, and continual improvement.

ISO & Compliance
J

Joint Venture (JV)

A business arrangement where two or more independent parties pool resources for a specific project while maintaining separate legal identities.

Business & Corporate

Jurisdiction

The legal authority of a court or governing body to hear and decide a case, defined by geographic territory, subject matter, or monetary value.

Legal & Contracts
K

K&R (Kidnap & Ransom)

Specialist insurance coverage and response services protecting individuals and organisations against kidnapping, extortion, and wrongful detention incidents.

Risk & Security

Key Performance Indicator (KPI)

A measurable value demonstrating how effectively an organisation is achieving its key business objectives.

Business & Corporate

KRI (Kurdistan Region of Iraq)

The semi-autonomous northern region of Iraq governed by its own parliament and investment laws, allowing 100% foreign ownership and offering tax incentives.

Iraq & MENA

KYC (Know Your Customer)

The mandatory process of verifying the identity and assessing the risk profile of clients to prevent fraud, corruption, and money laundering.

Finance & Banking
L

LCR (Liquidity Coverage Ratio)

A Basel III requirement that banks hold sufficient high-quality liquid assets to survive a significant 30-day financial stress scenario.

Finance & Banking

Letter of Credit (LC)

A bank document guaranteeing payment to a seller on behalf of the buyer, provided the seller meets the conditions and presents the required documents.

Finance & Banking

Letter of Intent (LOI)

A document expressing one party's preliminary commitment to do business with another, outlining key terms before a formal contract is signed.

Business & Corporate

Liability

A legal obligation or responsibility to compensate another party for harm, loss, or damage caused by one's actions, negligence, or breach of duty.

Legal & Contracts

Limited Liability Company (LLC)

A business structure providing limited liability protection to its owners while allowing flexible management and, in many jurisdictions, pass-through taxation.

Business & Corporate

Liquidated Damages

A predetermined sum specified in a contract as fair compensation for a specific type of breach, agreed in advance to avoid complex damage calculations.

Legal & Contracts

LSTK (Lump-Sum Turnkey)

A contract structure where the EPC contractor delivers a complete, ready-to-operate facility for a fixed price, transferring execution risk to the contractor.

Iraq & MENA
M

Machine Learning

A branch of artificial intelligence enabling systems to learn from data and improve their performance over time without being explicitly programmed.

Digital & Technology

Management Review

A periodic evaluation by senior management of the organisation's management system performance, suitability, and alignment with strategic objectives.

ISO & Compliance

Mark-Up

The amount added to the cost price of goods or services to cover overhead and profit, expressed as a percentage of cost (different from margin).

Finance & Banking

Market Penetration

A growth strategy seeking to increase market share for existing products in existing markets through competitive pricing, promotions, or improved distribution.

Business & Corporate

MEDEVAC

Medical evacuation — the process of transporting injured or critically ill personnel from a remote, hostile, or underserved location to appropriate medical facilities.

Risk & Security

Mediation

A non-binding dispute resolution process where a neutral mediator facilitates communication between parties to help them reach a voluntary settlement.

Legal & Contracts

Memorandum of Understanding (MOU)

A non-binding agreement outlining the broad terms of a proposed arrangement between parties, expressing mutual intent before a formal contract.

Business & Corporate

Merger & Acquisition (M&A)

Corporate transactions involving the consolidation of companies through purchase, merger, or takeover to achieve strategic growth or synergies.

Business & Corporate

Ministry of Labour and Social Affairs (MoLSA)

The Iraqi ministry responsible for labour regulations, foreign work permit issuance, labour localisation ratio enforcement, and social security administration.

Iraq & MENA

Ministry of Oil (MoO)

The Iraqi federal ministry governing the oil and gas sector, responsible for contractor pre-qualification, service contracts, and upstream oil development policy.

Iraq & MENA

Minority Shareholder

A shareholder holding less than 50% of a company's voting shares, typically with limited influence over major corporate decisions.

Business & Corporate

Mu'aqib

An Iraqi expeditor — a specialist professional who navigates government ministries on behalf of companies, physically walking documents through bureaucratic processes.

Iraq & MENA
N

Net Present Value (NPV)

The difference between the present value of cash inflows and outflows over a project's life — a positive NPV indicates value creation.

Finance & Banking

New York Convention

The 1958 international treaty enabling the recognition and enforcement of foreign arbitral awards across 170+ signatory countries, including Iraq (ratified 2021).

Legal & Contracts

NIC (National Investment Commission)

The Iraqi body responsible for approving and licensing investment projects under Investment Law No. 13, and issuing investment licences and associated incentives.

Iraq & MENA

Nominee Shareholder

A person who holds shares on behalf of the true beneficial owner, often used in jurisdictions with foreign ownership restrictions.

Business & Corporate

Non-Compete Clause

A contractual restriction preventing a party from working for competitors or starting a competing business within a defined geography and time period.

Legal & Contracts

Non-Disclosure Agreement (NDA)

A legally binding contract requiring parties to keep specified information confidential — available as mutual (both parties) or one-way (one party discloses).

Legal & Contracts

Non-Performing Loan (NPL)

A loan where the borrower has not made scheduled interest or principal payments for 90 or more days, indicating credit quality deterioration.

Finance & Banking

Nonconformity

A failure to meet a requirement — whether of an ISO standard, legal obligation, or internal procedure — requiring documented corrective action.

ISO & Compliance

NSFR (Net Stable Funding Ratio)

A Basel III metric requiring banks to maintain stable, long-term funding relative to their asset base over a one-year horizon.

Finance & Banking
O

O&M (Operations & Maintenance)

Ongoing activities and contracts required to keep infrastructure, equipment, and systems running effectively after initial installation or construction.

Iraq & MENA

Objective Evidence

Data, records, or statements — quantitative or qualitative — that can be verified and are based on observation, measurement, or testing during audits.

ISO & Compliance

OCR (Optical Character Recognition)

Technology that converts images of printed or handwritten text — such as scanned documents — into machine-readable digital text for processing and search.

Digital & Technology

OKR (Objectives and Key Results)

A goal-setting framework linking ambitious qualitative objectives to measurable quantitative key results, used to align teams and track progress.

Business & Corporate

Operating Expenditure (OpEx)

Day-to-day expenses incurred in running a business, such as salaries, rent, utilities, and supplies — expensed in the period incurred.

Business & Corporate

Operational Risk

The risk of financial loss or harm resulting from inadequate or failed internal processes, people, systems, or from external events.

Risk & Security
P

Patent

A legal right granting the inventor exclusive use of an invention for up to 20 years, preventing others from making, using, or selling it without permission.

Legal & Contracts

PDCA Cycle

Plan-Do-Check-Act; the iterative four-stage management methodology underlying all ISO management system standards for achieving continual improvement.

ISO & Compliance

Permanent Establishment (PE)

A fixed place of business through which a foreign company conducts operations, triggering local corporate tax obligations in that jurisdiction.

Business & Corporate

Phishing

A cyberattack using deceptive emails, messages, or websites to trick individuals into revealing sensitive information such as passwords or financial data.

Digital & Technology

Pitch Deck

A brief presentation providing an overview of a business plan, product, and financial projections — typically used when seeking investment.

Business & Corporate

Power of Attorney (PoA)

A legal document granting one person the authority to act on behalf of another in specified legal, financial, or business matters.

Business & Corporate

Preventive Action

Proactive steps taken to eliminate the cause of a potential nonconformity or other undesirable situation before it occurs.

ISO & Compliance

Profit Margin

The percentage of revenue remaining after all costs are deducted; a key measure of business profitability at gross, operating, or net levels.

Business & Corporate

Purple Teaming

A cybersecurity exercise where offensive Red Team attackers and defensive Blue Team defenders collaborate in real time to identify vulnerabilities and improve security controls.

Risk & Security
R

Ransomware

Malicious software that encrypts a victim's files or systems and demands payment (ransom) in exchange for the decryption key.

Digital & Technology

Regulatory Compliance

The process of adhering to laws, regulations, guidelines, and specifications relevant to a business, its industry, and the jurisdictions in which it operates.

Legal & Contracts

Repatriation

The process of converting foreign-currency earnings back to the home country's currency and transferring the funds back — subject to central bank regulations.

Finance & Banking

Reputational Risk

The potential for negative publicity, association with scandal, or adverse events to damage an organisation's brand, stakeholder trust, and commercial relationships.

Risk & Security

Return on Investment (ROI)

A performance metric calculated as net profit divided by total investment cost, expressed as a percentage to evaluate efficiency.

Business & Corporate

Risk Assessment

The process of identifying, analysing, and evaluating risks to an organisation to determine appropriate treatment measures and prioritise resources.

ISO & Compliance

Risk Owner

The person or function accountable for managing a specific risk within an organisation's risk register and ensuring treatment actions are implemented.

ISO & Compliance

Risk Treatment

The process of selecting and implementing measures to modify risk — including options to avoid, reduce, transfer, or accept the risk.

ISO & Compliance

Root Cause Analysis

A structured method for identifying the fundamental underlying reason for a problem or nonconformity to ensure effective corrective action.

ISO & Compliance
S

SaaS (Software as a Service)

A software distribution model where applications are hosted in the cloud by a provider and accessed by users via subscription over the internet.

Digital & Technology

SAP

A leading global enterprise software platform widely used for ERP, financial management, and integrated business process management across large organisations.

Digital & Technology

Scalability

The capacity of a business or system to handle growth — more customers, transactions, or volume — without proportional increases in cost.

Business & Corporate

Scope (ISO)

The defined boundaries and applicability of a management system — specifying what products, services, sites, and functions are included in certification.

ISO & Compliance

Share Capital

The total value of shares a company has issued to shareholders in exchange for capital, forming the equity base of the business.

Business & Corporate

Shareholder Agreement

A private contract between a company's shareholders governing their rights, obligations, dividend policy, and relationship with each other.

Business & Corporate

SLA (Service Level Agreement)

A contract defining the expected level of service between a provider and client, specifying metrics such as uptime, response times, and resolution targets.

Digital & Technology

SOC (Security Operations Centre)

A centralised facility housing a team of security experts who continuously monitor, detect, analyse, and respond to cybersecurity threats and incidents.

Risk & Security

Sovereign Immunity

The legal doctrine protecting a state or government from being sued in foreign courts without its explicit consent.

Legal & Contracts

Special Purpose Vehicle (SPV)

A subsidiary created for a specific, limited purpose — commonly used to isolate financial risk, hold assets, or structure project finance.

Business & Corporate

Stage 1 Audit

A preliminary ISO certification audit reviewing documentation readiness, scope definition, and organisational understanding before the main on-site audit.

ISO & Compliance

Stage 2 Audit

The main on-site ISO certification audit verifying that the management system is fully implemented, operational, and achieving its intended outcomes.

ISO & Compliance

Stakeholder

Any individual, group, or organisation with an interest in or affected by a company's decisions, actions, and performance.

Business & Corporate

Statement of Applicability (SoA)

A mandatory ISO 27001 document listing all Annex A controls and justifying each control's inclusion or exclusion from the ISMS.

ISO & Compliance

Statute of Limitations

The maximum time period within which legal proceedings must be initiated after an event — after which claims become time-barred.

Legal & Contracts

Supply Chain Risk

Exposure to disruptions, failures, or malicious interference within a company's supply chain that could affect the availability, quality, or cost of goods and services.

Risk & Security

Surveillance Audit

An annual audit conducted between three-year recertification cycles to verify that the management system continues to meet ISO requirements.

ISO & Compliance

SWIFT

Society for Worldwide Interbank Financial Telecommunication; the global secure messaging network used by financial institutions to transmit payment instructions internationally.

Finance & Banking

SWOT Analysis

A strategic framework assessing internal Strengths and Weaknesses alongside external Opportunities and Threats facing an organisation.

Business & Corporate
T

Termination for Convenience

A contract clause allowing one or both parties to end the agreement without cause, typically upon giving a specified period of written notice.

Legal & Contracts

Third-Party Audit

An independent audit conducted by an external accredited body to provide objective verification of compliance with standards or regulatory requirements.

ISO & Compliance

Trademark

A registered symbol, word, phrase, or design legally distinguishing a company's products or services from competitors' in the marketplace.

Legal & Contracts

Transfer Pricing

The pricing of transactions (goods, services, IP licences) between related entities within a multinational group — a major focus of international tax authorities.

Finance & Banking

Treasury Management

The management of a company's liquidity, cash flow, investments, and financial risk to optimise returns and ensure obligations are met.

Finance & Banking

TSCM (Technical Surveillance Countermeasures)

The practice of detecting and neutralising unauthorised electronic surveillance devices (listening bugs, hidden cameras) in offices, meeting rooms, and vehicles.

Risk & Security

TVRA (Threat Vulnerability Risk Assessment)

A structured assessment identifying threats to a facility or operation, evaluating vulnerabilities those threats exploit, and determining the resulting risk level.

Risk & Security

Two-Factor Authentication (2FA)

A security process requiring two distinct forms of identity verification — typically a password plus a code sent to a device — before granting system access.

Digital & Technology
U

Umm Qasr

Iraq's main deep-water seaport in the south, serving as the primary gateway for commercial imports and a key logistics hub for the country.

Iraq & MENA
V

Valuation

The analytical process of determining the current or projected worth of a company, asset, or investment using methods such as DCF, comparables, or asset-based approaches.

Finance & Banking

Value Chain

The full set of activities a company performs to deliver a product or service — from raw materials procurement to after-sales support.

Business & Corporate

Venture Capital (VC)

Financing provided to early-stage, high-growth potential companies in exchange for equity, typically by specialised investment funds.

Business & Corporate
W

Warranty

A contractual promise that certain facts are true, or that goods and services will meet a specific standard of quality for a defined period.

Legal & Contracts

Wasta

An Arabic concept describing personal connections, influence, and intermediary power — essential for navigating business, government approvals, and contracts in Iraq and the wider MENA region.

Iraq & MENA

Withholding Tax

A tax deducted at source from payments made to foreign entities — including dividends, royalties, and interest — and remitted directly to the tax authority.

Finance & Banking

Working Capital

The difference between current assets and current liabilities; the capital available for day-to-day operations and a key indicator of short-term health.

Business & Corporate
Z

Zero Trust

A cybersecurity architecture requiring continuous verification of every user, device, and connection — regardless of location — before granting access to any resource.

Risk & Security

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